Privacy Policy

TR Global Holding Inc ("Company," "we," "us," or "our"), a corporation registered in the State of Delaware, United States, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including TR Global Academy, TR Global Ventures, and TR Global Foundation.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account or enroll in courses
• Apply for partnership programs or foundation grants
• Subscribe to our newsletter or marketing communications
• Contact us for support or inquiries
• Complete transactions or make payments

This information may include:

• Identity Data: Full name, date of birth, government-issued identification (for partnership applications)
• Contact Data: Email address, phone number, mailing address
• Financial Data: Billing address, payment method details (processed securely through third-party providers)
• Profile Data: Username, password, purchase history, course progress, preferences
• Business Data: Company name, business registration details, investment history (for Ventures program)

1.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs
• Location Data: General geographic location based on IP address
• Course Engagement Data: Video watch time, quiz scores, assignment submissions, certification completions

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• Process enrollments and provide access to educational content
• Manage partnership accounts and process investment transactions
• Evaluate and process foundation grant applications
• Issue certificates and credentials upon course completion
• Provide customer support and respond to inquiries

2.2 Communication

• Send transactional emails (receipts, course updates, account notifications)
• Deliver marketing communications (with your consent)
• Notify you of changes to our services or policies
• Respond to your comments, questions, and requests

2.3 Analytics and Improvement

• Analyze usage patterns to improve our services and user experience
• Develop new products, services, and features
• Monitor and prevent fraudulent activity
• Comply with legal obligations

3. Payment Processing

We use third-party payment processors, specifically PayPal and Stripe, to process all financial transactions. When you make a payment:

• Your payment card details are transmitted directly to these processors
• We do not store, process, or have access to your full credit card numbers
• We receive only a transaction confirmation and the last four digits of your card for reference
• Both PayPal and Stripe are PCI-DSS Level 1 certified, the highest level of security compliance

Please review the privacy policies of PayPal and Stripe for information about how they handle your payment data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

4.1 Essential Cookies

Required for basic website functionality, including authentication, security, and session management. These cannot be disabled.

4.2 Analytics Cookies

Help us understand how visitors interact with our website. We use Google Analytics to collect anonymized usage data.

4.3 Marketing Cookies

Used to deliver relevant advertisements and track campaign performance. You may opt out of these cookies through your browser settings or our cookie preference center.

4.4 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit functionality. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies

5. Third-Party Services

We share information with the following third-party service providers who assist in our operations:

• PayPal Holdings, Inc.: Payment processing
• Stripe, Inc.: Payment processing
• HubSpot, Inc.: Customer relationship management, email marketing, and analytics
• Google LLC: Analytics and advertising services
• Amazon Web Services: Cloud hosting and data storage

These providers are contractually obligated to protect your information and may only use it for the specific purposes we designate.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (tax records: 7 years; partnership records: 10 years)
• Resolve disputes and enforce our agreements
• Support legitimate business operations

When your information is no longer needed, we securely delete or anonymize it. Course completion records and certificates may be retained indefinitely for verification purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You may request a copy of the personal information we hold about you in a structured, commonly used format.

7.2 Correction

You may request that we correct inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal information, subject to certain legal exceptions (e.g., tax compliance, ongoing partnership obligations).

7.4 Opt-Out

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.

7.5 Do Not Sell (California Residents)

We do not sell your personal information. California residents may exercise additional rights under the CCPA by contacting us.

7.6 GDPR Rights (EU/EEA Residents)

If you are located in the European Union or European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Encrypted storage for sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal information
• Employee training on data protection practices

While we strive to protect your information, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

9. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission for transfers from the EU/EEA.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date and, where appropriate, by email notification.

12. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: